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How can we help?

Quick answers to the most common questions.

Quick answers to common questions.

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  1. How do I make an offer?

    Open an item, pick one of your listings, a handover method and how long it lasts, then write a message.

  2. Why can I only send one message?

    Before an offer is accepted, you can send one message after each reply from the owner. It keeps chats focused and spam-free.

  3. How many items can I list?

    New members start with 5 listing slots, and you can buy more with credits. A slot frees up when a trade is agreed or you remove the listing.

  4. How do credits work?

    An offer locks 1 credit. If it’s accepted, both traders use 1 credit. If it’s declined, withdrawn or expires, your credit is unlocked.

  5. How do I finish a trade?

    After you’ve traded, you both confirm it in the chat, then each leave a review. Your item is marked as traded once you’ve left yours.

  1. How do I make an offer?

    Open an item, pick one of your listings, a handover method and how long it lasts, then write a message.

  2. Why only one message?

    Before an offer is accepted, you can send one message after each reply.

  3. How many items can I list?

    New members start with 5 listing slots.

  4. How do I finish a trade?

    Both of you mark it complete and leave a review.

Still stuck?

Send us a message and we’ll reply by email.

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